---
title: "OnStation: How to Add New or Existing Users to Your Organization"
description: Learn how to add new or existing users to your OnStation organization, assign licenses, send notifications, and manage your team from the Portal dashboard.
---

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August 21, 2026

# OnStation: How to Add New or Existing Users to Your Organization

## Follow these steps to learn how to create new users for your organization.

### <https://help.onstationapp.com/knowledge/adding-users-0#Creating-new-users><https://help.onstationapp.com/knowledge/adding-users-0#Bulk>Creating New Users in your Organization

1. Log into the **Portal**.
2. From the Organization Dashboard, Select Add User  
   ![](https://help.onstationapp.com/hs-fs/hubfs/image-png-Mar-24-2026-02-31-32-4969-PM.png?width=670&height=97&name=image-png-Mar-24-2026-02-31-32-4969-PM.png)
3. Choose to auto-assign a license. If yes, select which license to assign.  
   ![](https://help.onstationapp.com/hs-fs/hubfs/image-png-Mar-24-2026-02-34-32-0333-PM.png?width=385&height=209&name=image-png-Mar-24-2026-02-34-32-0333-PM.png)
4. Choose whether to **Notify** a user upon their addition to your organization  
   ![](https://help.onstationapp.com/hs-fs/hubfs/image-png-Mar-24-2026-02-32-20-0904-PM.png?width=670&height=178&name=image-png-Mar-24-2026-02-32-20-0904-PM.png)
   
   This will send  text message to the New User that het have been added to your Organization ![](https://help.onstationapp.com/hs-fs/hubfs/image-png-Sep-05-2025-03-52-41-5802-PM.png?width=670&height=318&name=image-png-Sep-05-2025-03-52-41-5802-PM.png)
5. Select **Add User** to save
6. User will now be present in the Team list

### Add Existing Users in your Organization

Add Users who already belong to OnStation. 

1. Select **Find Existing**.  
   ![](https://help.onstationapp.com/hs-fs/hubfs/image-png-Mar-24-2026-02-43-41-9229-PM.png?width=401&height=189&name=image-png-Mar-24-2026-02-43-41-9229-PM.png)
2. Use the search bar to search by name, phone number, email. **Tap enter to begin search**.
3. Tap **Add to Org** to add the user.
4. If user belongs to another organization this with link this user to your Organization.
   
   ![](https://help.onstationapp.com/hs-fs/hubfs/image-png-Sep-05-2025-05-34-23-8732-PM.png?width=363&height=80&name=image-png-Sep-05-2025-05-34-23-8732-PM.png)

 

### Approve a Pending Request

Approve a user who has already requested to join your organization.

1. From the Organization Team Tab, select Pending Requests.  
   ![](https://help.onstationapp.com/hs-fs/hubfs/image-png-Aug-21-2026-03-38-13-8009-PM.png?width=882&height=263&name=image-png-Aug-21-2026-03-38-13-8009-PM.png)
2. Find the user's name and select Approve.  
   ![](https://help.onstationapp.com/hs-fs/hubfs/image-png-Aug-21-2026-03-40-13-6842-PM.png?width=1648&height=382&name=image-png-Aug-21-2026-03-40-13-6842-PM.png)

Learn how to **Bulk Upload** users to your Organization [here](https://help.onstationapp.com/knowledge/bulk-import-users?hsLang=en).

 

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