---
title: Getting Started | Knowledge Base
description: Set up your account, add your team, and get your first project ready to go — whether you're logging in for the first time or managing users and licenses for your org.
---
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- [Updates & Bug Fixes](https://www.onstationapp.com/whats-new)
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- [Training](https://help.onstationapp.com/knowledge/getting-started)
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1. [Knowledge Base](https://help.onstationapp.com/knowledge)
2. [Getting Started](https://help.onstationapp.com/knowledge/getting-started)
# Getting Started
Set up your account, add your team, and get your first project ready to go — whether you're logging in for the first time or managing users and licenses for your org.
- [Getting Started- OnStation Top 5](https://help.onstationapp.com/knowledge/getting-started-onstation-top-5)
- [Video Library: Tutorials & Product Walkthroughs](https://help.onstationapp.com/knowledge/video-library-tutorials-product-walkthroughs)
- [What's New at OnStation](https://help.onstationapp.com/knowledge/whats-new-at-onstation)
## New Sign-Up/Onboarding
- [Downloading the OnStation App](https://help.onstationapp.com/knowledge/download)
- [Create an OnStation Account](https://help.onstationapp.com/knowledge/sign-up)
- [How to login to the Onstation app](https://help.onstationapp.com/knowledge/how-to-login-to-your-account)
- [Accessing the OnStation App via Web Browser](https://help.onstationapp.com/knowledge/accessing-the-onstation-app-via-web-browser)
- [Enabling Notifications](https://help.onstationapp.com/knowledge/enabling-notifications)
- ["Make Active": Switching between organizations](https://help.onstationapp.com/knowledge/switching-between-organizations)
- [Location Accuracy Settings](https://help.onstationapp.com/knowledge/location-accuracy-settings)
- [How Do I get my project into OnStation](https://help.onstationapp.com/knowledge/how-do-i-get-my-project-into-onstation)
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## Navigating the App
- [Project Screen: Features & Functions](https://help.onstationapp.com/knowledge/a)
- [Understanding the Project Information (‘i’) Menu](https://help.onstationapp.com/knowledge/understanding-the-project-information-i-menu)
- [Switching between projects](https://help.onstationapp.com/knowledge/switching-projects-1)
- [Project tools: chat, flags, plans, and gallery](https://help.onstationapp.com/knowledge/project-tools-chat-flags-plans-and-gallery)
- [Layers & Location Tools](https://help.onstationapp.com/knowledge/layers-location-tools)
- [Understanding App Settings](https://help.onstationapp.com/knowledge/understanding-app-settings)
- [Project Tab Navigation](https://help.onstationapp.com/knowledge/project-menus)
- [OnStation tools: measure, flag, and photograph](https://help.onstationapp.com/knowledge/onstation-tools-measure-flag-and-photograph)
- [View Meta Design Layers On Your Projects](https://help.onstationapp.com/knowledge/view-layer-meta-data-on-your-projects)
- [Display Flags on the Map](https://help.onstationapp.com/knowledge/display-flags-on-the-map)
- [Adjusting Flag Filters & Remembering Preferences](https://help.onstationapp.com/knowledge/creating/adjusting-flag-filters)
- [How To Sort Flags in the App](https://help.onstationapp.com/knowledge/how-to-sort-flags)
- [How To Filter Flags by Date](https://help.onstationapp.com/knowledge/how-to-filter-flags-by-date)
- [Display Map Layers](https://help.onstationapp.com/knowledge/display-multiple-layers)
- [Access the Project Library](https://help.onstationapp.com/knowledge/project-library)
- [Checking OnStation Version](https://help.onstationapp.com/knowledge/checking-onstation-version)
- [Enabling Automatic Updates](https://help.onstationapp.com/knowledge/set-up-phone-settings)
- [Custom Layers and Enhanced Design Features](https://help.onstationapp.com/knowledge/custom-layers-and-enhanced-design-features-a)
- [Viewing Project Plans](https://help.onstationapp.com/knowledge/viewing-project-plans)
- [Mute Your Project Notifications](https://help.onstationapp.com/knowledge/mute-project-notifications)
- [Share a Project](https://help.onstationapp.com/knowledge/how-to-share)
- [Find A Project](https://help.onstationapp.com/knowledge/find-a-project)
- [My Projects Tab](https://help.onstationapp.com/knowledge/my-projects-list)
- [Deleting Projects](https://help.onstationapp.com/knowledge/deleting-projects-1)
- [Making a Project Available for Offline Mode](https://help.onstationapp.com/knowledge/enabling-offline-mode)
- [Active Organization Notification](https://help.onstationapp.com/knowledge/active-organization-notification)
- [How To Reset Your Gps](https://help.onstationapp.com/knowledge/how-to-reset-your-gps)
- [View User Profile in the OnStation App](https://help.onstationapp.com/knowledge/user-profile-in-the-onstation-app)
- [Mute and In-App Notifications](https://help.onstationapp.com/knowledge/mute-and-in-app-notifications)
- [Battery Saving Mode (Android Users)](https://help.onstationapp.com/knowledge/how-to-optimize-battery-usage-android-users)
- [How to access phone settings](https://help.onstationapp.com/knowledge/how-to-access-phone-settings)
- [Edit User Details in OnStation App](https://help.onstationapp.com/knowledge/edit-user-details-in-account)
- [How To Update The OnStation App](https://help.onstationapp.com/knowledge/how-to-update-the-onstation-app)
- [Using PDF "Plan sheet overlays" On Your Projects](https://help.onstationapp.com/knowledge/using-pdf-plan-sheet-overlays-on-your-projects)
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## Navigating the Portal
- [OnStation Portal: Onboarding Guide](https://help.onstationapp.com/knowledge/onstation-portal-onboarding-guide)
- [Navigating within the OnStation Portal](https://help.onstationapp.com/knowledge/navigating-within-the-onstation-portal)
- [Enhanced User Experience in the OnStation Portal](https://help.onstationapp.com/knowledge/enhanced-user-experience-in-the-onstation-portal)
- [How to login to the Management Portal](https://help.onstationapp.com/knowledge/how-to-login-to-the-management-portal)
- [OnStation Portal: Dashboard Overview](https://help.onstationapp.com/knowledge/onstation-portal-dashboard-overview)
- [View Your Organization's Activities](https://help.onstationapp.com/knowledge/view-your-organizations-activities)
- [How to View your Team's Projects](https://help.onstationapp.com/knowledge/how-to-view-your-teams-projects)
- [View Your Flags](https://help.onstationapp.com/knowledge/viewing-flags)
- [Accessing & Navigating within the Data Portal](https://help.onstationapp.com/knowledge/accessing-navigating-within-the-data-portal)
- [License Menu](https://help.onstationapp.com/knowledge/license-tab)
- [Team Tab](https://help.onstationapp.com/knowledge/team-tab)
- [Groups Tab](https://help.onstationapp.com/knowledge/groups-tab)
- [Using the Event Logs](https://help.onstationapp.com/knowledge/using-the-event-logs)
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## Project Submissions and Managment
- [Enhanced Project Submissions](https://help.onstationapp.com/knowledge/submitting-a-new-project)
- [Flag Configuration: Templates & Statuses](https://help.onstationapp.com/knowledge/flag-configuration-templates-statuses)
- [OnStation Tags: Powerful Filtering Tools](https://help.onstationapp.com/knowledge/onstation-tags-powerful-filtering-tools)
- [Submit a New Project: Standard Submission](https://help.onstationapp.com/knowledge/submit-a-new-project)
- [Update an Existing Project](https://help.onstationapp.com/knowledge/project-update-submissions-process)
- [Project Submission Guidelines](https://help.onstationapp.com/knowledge/project-submission-guidelines)
- [View Project's Alternative Name](https://help.onstationapp.com/knowledge/view-projects-alternative-name)
- [Adding A Project to your Account](https://help.onstationapp.com/knowledge/project-management)
- [Supported File Formats](https://help.onstationapp.com/knowledge/file-formats-for-design-layers)
- [Managing Project Plans/Documents](https://help.onstationapp.com/knowledge/my-plans)
- [Create Your Own KML File in OnStation](https://help.onstationapp.com/knowledge/create-kml-file)
- [FAQ: Project Submissions and Updates](https://help.onstationapp.com/knowledge/faq-project-submissions-and-updates)
- [View and Share Project Layers in the Portal](https://help.onstationapp.com/knowledge/view-map-layers-in-the-portal)
- [Projects Tab](https://help.onstationapp.com/knowledge/projects-tab-dashboard)
- [Add / Remove Projects to Your Organization](https://help.onstationapp.com/knowledge/add-projects-to-your-organization)
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## User Managment
- [OnStation: How to Add New or Existing Users to Your Organization](https://help.onstationapp.com/knowledge/adding-users-0)
- [Updating A User's License Status](https://help.onstationapp.com/knowledge/update-users-license-status)
- [User Permission Guide](https://help.onstationapp.com/knowledge/user-permission-guide)
- [Creating User Permission Groups](https://help.onstationapp.com/knowledge/create-user-permission-groups)
- [OnStation: How To Bulk Import Users](https://help.onstationapp.com/knowledge/bulk-import-users)
- [Understanding User Permissions and Roles](https://help.onstationapp.com/knowledge/understanding-user-permissions-and-roles)
- [How to Find a User on Your Team](https://help.onstationapp.com/knowledge/find-a-user-on-you-team)
- [Reviewing Pending User Requests](https://help.onstationapp.com/knowledge/pending-user-requests)
- [Create User Sharing Groups](https://help.onstationapp.com/knowledge/create-user-groups)
- [Linked Users & Toggling between Organizations](https://help.onstationapp.com/knowledge/linked-user-and-make-active-option)
- [Add/Remove Managers to Your Account](https://help.onstationapp.com/knowledge/add-remove-managers-to-your-account)
- [How to: Intern License Program](https://help.onstationapp.com/knowledge/how-to-intern-license-program)
- [Edit User Information via Portal](https://help.onstationapp.com/knowledge/edit-user-information)
- [Add Projects to a User](https://help.onstationapp.com/knowledge/add-projects-to-a-user)
- [Get Your Crew Job Ready](https://help.onstationapp.com/knowledge/get-your-crew-job-ready)
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## Troubleshooting
- [General Troubleshooting](https://help.onstationapp.com/knowledge/connection-troubleshooting)
- [How to Run and Send a GPS Diagnostic Report in OnStation](https://help.onstationapp.com/knowledge/how-to-run-and-send-a-gps-diagnostic-report-in-onstation)
- [Issue: You can log in but one or more projects won't load or objects within aren't loading properly](https://help.onstationapp.com/knowledge/projects-wont-load)
- [Getting error "Couldn't Open Map"](https://help.onstationapp.com/knowledge/getting-error-couldnt-open-map)
- [Troubleshooting App Performance](https://help.onstationapp.com/knowledge/troubleshooting-app-performance)
- [Update the OnStation app manually](https://help.onstationapp.com/knowledge/update-the-onstation-app-manually)
- [Schedule Training](https://help.onstationapp.com/knowledge/schedule-training)
See less ▼
- [Getting Started](https://help.onstationapp.com/knowledge/getting-started#main-content)
- [New Sign-Up/Onboarding](https://help.onstationapp.com/knowledge/getting-started#new-sign-up-onboarding)
- [Navigating the App](https://help.onstationapp.com/knowledge/getting-started#navigating-the-app)
- [Navigating the Portal](https://help.onstationapp.com/knowledge/getting-started#navigating-the-portal)
- [Project Submissions and Managment](https://help.onstationapp.com/knowledge/getting-started#project-submissions-and-managment)
- [User Managment](https://help.onstationapp.com/knowledge/getting-started#user-managment)
- [Troubleshooting](https://help.onstationapp.com/knowledge/getting-started#troubleshooting)
- [Document the Work](https://help.onstationapp.com/knowledge/document-the-work#main-content)
- [Flags](https://help.onstationapp.com/knowledge/document-the-work#flags)
- [Photos](https://help.onstationapp.com/knowledge/document-the-work#photos)
- [Forms](https://help.onstationapp.com/knowledge/document-the-work#forms)
- [Measuring Tools](https://help.onstationapp.com/knowledge/document-the-work#measuring-tools)
- [Troubleshooting](https://help.onstationapp.com/knowledge/document-the-work#troubleshooting)
- [Finding Your Location](https://help.onstationapp.com/knowledge/finding-your-location#main-content)
- [Learn More](https://help.onstationapp.com/knowledge/finding-your-location#learn-more)
- [Troubleshooting](https://help.onstationapp.com/knowledge/finding-your-location#troubleshooting)
- [Share & Collaborate](https://help.onstationapp.com/knowledge/share-collaborate#main-content)
- [Learn More](https://help.onstationapp.com/knowledge/share-collaborate#learn-more)
- [Troubleshooting](https://help.onstationapp.com/knowledge/share-collaborate#troubleshooting)
- [Export & Report](https://help.onstationapp.com/knowledge/export-report#main-content)
- [Learn More](https://help.onstationapp.com/knowledge/export-report#learn-more)
- [Active Worksite™](https://help.onstationapp.com/knowledge/active-worksite)
- [Integrations](https://help.onstationapp.com/knowledge/integrations#main-content)
- [TransTech Systems](https://help.onstationapp.com/knowledge/integrations#transtech-systems)
- [HeavyJob](https://help.onstationapp.com/knowledge/integrations#heavyjob)
- [GNSS/GPS Receivers](https://help.onstationapp.com/knowledge/integrations#gnss-gps-receivers)
- [FleetWatcher](https://help.onstationapp.com/knowledge/integrations#fleetwatcher)
- [Trimble](https://help.onstationapp.com/knowledge/integrations#trimble)
- [Bad Elf](https://help.onstationapp.com/knowledge/integrations#bad-elf)
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