---
title: "GPS Diagnostic Test: What It Is and How to Run It"
description: Run OnStation's 30-second GPS diagnostic test when support asks
---

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September 2, 2026

# GPS Diagnostic Test: What It Is and How to Run It

#### What it is

A GPS diagnostic is a quick, 30-second test of your device's built-in GPS. The results help our Support team determine the most effective approach for troubleshooting any issues you may be experiencing.

#### When you'll see this

Support will send a request to your device as a push notification:

![](https://help.onstationapp.com/hs-fs/hubfs/IMG_9829-jpg.jpeg?width=480&height=975&name=IMG_9829-jpg.jpeg)

#### How to run it

1. Tap the notification when you're ready.
2. Tap **Run now**. If now's not a good time, tap **Not right now** and support will follow up.
3. The test runs for 30 seconds.

![](https://help.onstationapp.com/hs-fs/hubfs/IMG_9830-jpg.jpeg?width=480&height=970&name=IMG_9830-jpg.jpeg)

1. Send results once the test finishes.

![](https://help.onstationapp.com/hs-fs/hubfs/Screenshot%202026-09-02%20111228-png.png?width=485&height=249&name=Screenshot%202026-09-02%20111228-png.png)

#### Run it anytime

 You don't need a request from Support to check your GPS. Open **GPS & Device** from the OnStation app settings menu to view your current accuracy and run a diagnostic yourself. Reach out to Support if you send a report independently rather than while working with an OnStation representative. 

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